Dell Freshers Drive 2021: Dell is waiting for Recruiting the Senior Associate, Client Tech Support on our Client Tech Support team in Gurgaon. Check Dell Recruitment details information below and Before apply for the Dell Freshers Recruitment drive 2019. Must check their role and location and job Responsibilities as mentioned below. For more JNTU fast results in IT jobs updates of Walk-in drives and Off-campus drives notification are mentioned on there. After applying Dell Freshers Recruitment drive of BE/ B.Tech Graduates For Technical Support and also provided dell career updated and Dell Jobs Notification.
Dell BE/ B.Tech Graduates drive 2021
Dell Recruitment Drive for Freshers Of BE/ B.Tech Graduates:
|Job Title||Senior Associate, Client Tech Support|
|Type of Job||Off-campus Drive|
|Interview dates||Send through Email|
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Dell Freshers Recruitment Role Responsibilities
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for Out of warranty & In warranty extension sales.
- Performs work in accordance with standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems.
- Work requires the strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
- 0 to 4 years of relevant work experience required.
- Undergrad with 1 year of International Call Center Voice experience
- Should be willing to work in shifts in a 24 x7 work environment
- Should be residing within Transport Boundaries
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers.
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Technical Qualification
How to Apply For Dell Recruitment for Senior Associate, Client Tech Support:
Here we provided the application link to apply for Dell Freshers Recruitment drive of BE/ B.Tech Graduates For Technical Support job openings. After applying for this job and check more IT Jobs updated and more Walk-ins and off campus drives updated on the home page of jntufastresult.com website.
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