JNTUK Online Payment Rules/ Refund interaction 2021

 

 When I was applying my Original Degree, Money was debited twice. Is there any possibility to refund one of the transaction money to my account

What is the Refund Procedure for JNTUK Online Payment?

  • Please Enter the Details Carefully
  • The student/college/ customer has to confirm the fee amount to be paid is correct under right service/ head, i.e. Provisional Certificate, Original Degree Certificate, Migration, Examination fee, etc.
  • The application will be processed only upon receipt of the required fee. Application with insufficient payment will not be processed/ entertained.
  • Application/Service fee + service charges + Taxes as applicable; will be debited from student / college/ customer account.
  • Wrong payment, i.e., payment for one head/service instead of the desired/intended head/ service will not be refunded. (Ex. Payment made for Provisional Certificate actually intended to pay for Original Degree certificate will not be refunded.)
  • Payment made for one service will not be considered / Adjusted for other services.
  • Request for refund of excess payment shall be made within 7 working days. Excess payment will be refunded only upon submission of proof for a genuine cause. However, the decision of the University is final for a refund of excess payment. In case of refund, service charges + taxes as applicable will be debited from the student/ college/ customer account.
  • For any technical queries, Contact No. 0884-2300911 may be contacted during working days.

If You Have Any Queries/ Suggestions / Doubts/ Complaints, Feel Free To Comment Below.

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42 COMMENTS

  1. I have the same problem as above all said.i have applied for migration certificate just moments ago.the amount is debited from the account, afterwhile when trying to upload my documents in the next step,the payment step still shows me in pending process

  2. l had paid my OD fee of 3500/- but the status is still showing Pending and not allowing me to update Certificates. Could you please look into that (18131D4606)

  3. many students have faced this problem. to get approval, it will take 5 to 7 working days, so please check after

  4. Sir/madam, I made payment of 3500 online for my OD. It is showing the status as PENDING but amount debited from my account. And It is not allowing to upload documents. I even tried to contact helpline number, but no one attending the call… Please resolve my problem

  5. I Made Payment Of 3500 Online For My OD. It Is Showing The Status As PENDING But Amount Debited From My Account. And It Is Not Allowing To Upload Documents. I Even Tried To Contact Helpline Number, But No One Attending The Call… Please Resolve My Problem.

  6. l had paid my OD fee of 3500/- on 10-December 2020 but the status is still showing Pending and not allowing me to update Certificates.Could you please look into that (11481A1232)

  7. I have made a payment on 07-12-2020 for OD but the payment status is not being updated. Could anyone please look into this ?

  8. I’ve made a payment of 2000 a week ago to applying OD. Payment is debited but status shows as pending. The helpline asked to wait for a week and it’s been more than 10days no response. Please look into this and suggest a solution ASAP.

  9. I applied for od amount got debited 2 times, during first transaction session got expired and no amount was debited later after an hour i made the payment. After 2hrs amount been deducted again to jntuk.. Will it be refunded

  10. I have made a payment on 14-11-2020 for OD but the payment status is not being updated.
    Could anyone please look into this ?

  11. I applied for od yesterday paid fee 4500 debited the account but payment status is pending .solution please sir

  12. I applied for od yesterday and paid fee of rs 2000 and money got debited from account. But it showing payment pending and I’m not able to do furthur process but when I tried to make payment again it showing fee already paid..kindly reslove this issue as soon as possible.

  13. Sir/madam,
    I made payment of 3500 online for my OD. It is showing the status as PENDING but amount debited from my account. And It is not allowing to upload documents. I even tried to contact helpline number, but no one attending the call…
    Please resolve my problem..

  14. Sir/Madam, I made payment on
    24th October 2020 for OD. Amount got debited but it is showing my payment status pending. I tried contacting the helpline number but no response.Still the payment is in pending state only. Kindly look into this issue.

  15. Sir/Madam,

    I made payment on 24th October 2020 for OD. Amount got debited but it is showing my payment status pending. I tried contacting the helpline number but no response.Still the payment is in pending state only. Kindly look into this issue for 13BJ1A0466

  16. I made payment of 4500 online for my OD. It is showing the status as PENDING but amount debited from my account. I tried paying again but it is showing payment already done. It is not allowing to upload documents. Please let me know what should i do?

  17. Hello Sir,
    I have paid for WES certificates, the payment got deducted but the application is not showing up. What do I do ?

  18. Sir, I made payment of 3500 online for my OD. It is showing the status as PENDING but amount debited from my account. I tried paying again but it is showing Bank Payment Already Applied is Successfully.Need Not pay Again. Kindly resolve. What damn services are these from JNTUK.

  19. Sir, I made payment of 3500 online for my OD. It is showing the status as PENDING but amount debited from my account. I tried paying again but it is showing payment already done. It is not allowing to upload documents. Please resolve my problem at the earliest.

  20. Hi Sir, I made payment of 6000 online for my OD. It is showing the status as PENDING but amount debited from my account. I tried paying again but it is showing payment already done. It is not allowing to upload documents. Please let me know what should i do?

  21. Hi Sir,

    I made payment of 3000 online for my OD. It is showing the status as PENDING but amount debited from my account. I tried paying again but it is showing payment already done. It is not allowing to upload documents. Please let me know what should i do?
    Mail: aditya.nerella94@gmail.com
    12JR1A05A9.

  22. Sir/Madam,

    I made payment on 6th October 2020 for OD. Amount got debited but it is showing my payment status pending. I tried contacting the helpline number but no response.Still the payment is in pending state only. Kindly look into this issue.

  23. I made payment on 7th October 2020 for OD. Amount got debited but it is showing my payment status pending. I even contacted the college office number on that day and they told me to wait for 3 days. Still it shows payment pending. So I kindly request you to go through the payment.

  24. Sir/Madam,
    I paid for grace marks through online .my money was debited and the transaction process was successful.but in jntuk fee paying portal its showing that the process status as error.so what should i do to know whether my grace application process is completed or not?

  25. If your not respond to phone call 24×7, could you please give a scrolling on the page [ i.e in this time you don’t apply for the certificate/OD/other certificates…..] Clearly mention it.

  26. This payment making process is very difficult, why because using very sensitive version, after payment later mentally absences… Your payment is pending pending pending. Up to three days, no one responded to phone call.

  27. I applied for od and paid the fee twice (3500+3500=7000). How do I claim the refund? Please tell me.

  28. AM I made payment on 31 aug 2020 for od. Amount got debited but it is showing my payment status pending. I even contacted the college office number on that day but they didn’t pick the call Still it shows payment pending. So I kindly request you to go through the payment.

    Pp

  29. Respected sir,
    I paid money twice for” OD NAME CORRECTION” , as it showed error in transaction for the first time i did. After 20 minutes I got a message that amount was debited. So, please refund that extra money what I have paid.

  30. I have paid money twice by mistake while applying original degree on July 20 .how can I get that extra money refund.

  31. I made payment on 20 march 2020 for od. Amount got debited but it is showing my payment status pending. I even contacted the college office number on that day and they told me to wait for 2 days. Still it shows payment pending. So I kindly request you to go through the payment.

  32. I made payment on 29 february sir for OD my money was deducted but status displaying on that website is pending so again I made payment through another account then it was successful. So please refund the money as soon as possible sir

  33. Sir i applied od through online debit card and i paid twice payments so please refund the one time money . And i applied for the OD . I want single payment refund. Can you please resolve this problem.

  34. Dear sir/mam,

    I have made the payment on 29th February 2020 through online to apply for OD..and the amount got debited from my account but its showing as pending status. This happened twice. In Total 2000+2000 amount got deducted from my account, but still payment status is showing as pending.
    But, i havent received the refund amount still. I tried to contact jntuk enquiry.. bt no one answered the call.
    Kindly look into the matter and resolve the issue and let me know my amount refund status ASAP.

  35. Sir i applied od through online and i paid 2000 twice so please refund the money as soon as possible

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